Frequently Asked Questions
What geographic range do you work in?
I live and work in the greater Detroit, Michigan area. However, with the use of the computer, telephone and
webcasting, it's possible to connect with businesses through the English-speaking world.
How does the "copywriter" and "client" work process get started?
First, we'll talk, in person when feasible by phone if not. During a meeting or phone call we'll discuss your
business needs, the vision you and possibly other key employees see for the piece you'd like created, and
some details about the project. We'll also consider who the audience is: a consumer, a technology firm,
academic institution, etc. I'll make notes and ask questions, lots of them. I might ask you for information --
about you and possibly your competitors if available. I might ask what makes your company different or
better, if it's important to the project. When we're done, I'll go home (or hang up) and write up a work project
estimate. It will include much detail about our discussion, estimates of fees, project deadlines, and other
information. When you decide to hire me, I'll need to send you a work contract via email, fax, or regular mail.
You'll need to sign it and return it (keeping a copy for yourself). After it's signed, we start work.
What is the typical fee arrangement?
Whenever possible, I quote a flat fee for projects. If the work scope is complex and/or the time frame is
greater than a two week turnaround, I might quote an hourly fee. That fee depends on the project. Writing a
business proposal or a grant is more complicated than proofreading a user manual. I've never had a
project that is "exactly" like another.
Can you tell me more about fees?
Typical arrangements involve a 30%-50% down payment with the rest either at the end of the project (for flat
fee jobs) or at mutually agreed to pay points that are spelled out in the work agreement you are asked to
sign. All unpaid fees are due at the end of the project. If you require a "rush" --- this means you ask for
project completion earlier than what the written agreement states, I will request a "rush" fee, an additional
payment. I don't like surprises any more than you do, so this information is spelled out in the work
agreement. If you cancel the project midway along, I expect to be paid for completed work.
If I'm asked to attend weekly meetings on-site at your firm, I will charge for that time.
What can I expect for my money?
When people are quoted fees they often assume the fee is for writing and writing alone. Before writing can
begin, there is often research, sometimes intense Internet research or work looking into information
sources like PubMed, LexisNexis, and others. When I am writing about an industry I'm less familiar with, I
will spend a lot of time combing through books, trade magazines and possibly interviewing key members of
your company. It all depends on the project. Every project is different and so is the research required. I truly
enjoy immersing myself in subjects whether it's a new business process or division you are starting up, a
grant proposal, a marketing campaign for a small business start-up, a technological innovation, or a pitch
asking for venture capital. The learning process is fun and the adventure changes every day. That's the
best part of this job, the variety!
Why do I have to sign a contract?
A signed work agreement demonstrates commitment to the project. All work must be agreed to in writing
before I can start.
What if I want to cancel the project and we're not done with it?
I will charge for services rendered up to the point in the project where cancellation occurred. Sometimes the
project is rewritten and a new agreement is signed; other times it is simply cancelled.
What happens to the work you create for a business enterprise?
Once I'm paid, you own your work, all the rights to it. That said, I may ask for permission to use a piece on
my website, or in a client portfolio to show other businesses. Any agreement made, will be made in writing,
and can be discussed when it's appropriate to do so. As always, Write Side of Business respects client
confidentiality and expects you to do the same.
Copyright © Write Side of Business LLC 2004-2009
What geographic range do you work in?
I live and work in the greater Detroit, Michigan area. However, with the use of the computer, telephone and
webcasting, it's possible to connect with businesses through the English-speaking world.
How does the "copywriter" and "client" work process get started?
First, we'll talk, in person when feasible by phone if not. During a meeting or phone call we'll discuss your
business needs, the vision you and possibly other key employees see for the piece you'd like created, and
some details about the project. We'll also consider who the audience is: a consumer, a technology firm,
academic institution, etc. I'll make notes and ask questions, lots of them. I might ask you for information --
about you and possibly your competitors if available. I might ask what makes your company different or
better, if it's important to the project. When we're done, I'll go home (or hang up) and write up a work project
estimate. It will include much detail about our discussion, estimates of fees, project deadlines, and other
information. When you decide to hire me, I'll need to send you a work contract via email, fax, or regular mail.
You'll need to sign it and return it (keeping a copy for yourself). After it's signed, we start work.
What is the typical fee arrangement?
Whenever possible, I quote a flat fee for projects. If the work scope is complex and/or the time frame is
greater than a two week turnaround, I might quote an hourly fee. That fee depends on the project. Writing a
business proposal or a grant is more complicated than proofreading a user manual. I've never had a
project that is "exactly" like another.
Can you tell me more about fees?
Typical arrangements involve a 30%-50% down payment with the rest either at the end of the project (for flat
fee jobs) or at mutually agreed to pay points that are spelled out in the work agreement you are asked to
sign. All unpaid fees are due at the end of the project. If you require a "rush" --- this means you ask for
project completion earlier than what the written agreement states, I will request a "rush" fee, an additional
payment. I don't like surprises any more than you do, so this information is spelled out in the work
agreement. If you cancel the project midway along, I expect to be paid for completed work.
If I'm asked to attend weekly meetings on-site at your firm, I will charge for that time.
What can I expect for my money?
When people are quoted fees they often assume the fee is for writing and writing alone. Before writing can
begin, there is often research, sometimes intense Internet research or work looking into information
sources like PubMed, LexisNexis, and others. When I am writing about an industry I'm less familiar with, I
will spend a lot of time combing through books, trade magazines and possibly interviewing key members of
your company. It all depends on the project. Every project is different and so is the research required. I truly
enjoy immersing myself in subjects whether it's a new business process or division you are starting up, a
grant proposal, a marketing campaign for a small business start-up, a technological innovation, or a pitch
asking for venture capital. The learning process is fun and the adventure changes every day. That's the
best part of this job, the variety!
Why do I have to sign a contract?
A signed work agreement demonstrates commitment to the project. All work must be agreed to in writing
before I can start.
What if I want to cancel the project and we're not done with it?
I will charge for services rendered up to the point in the project where cancellation occurred. Sometimes the
project is rewritten and a new agreement is signed; other times it is simply cancelled.
What happens to the work you create for a business enterprise?
Once I'm paid, you own your work, all the rights to it. That said, I may ask for permission to use a piece on
my website, or in a client portfolio to show other businesses. Any agreement made, will be made in writing,
and can be discussed when it's appropriate to do so. As always, Write Side of Business respects client
confidentiality and expects you to do the same.
Copyright © Write Side of Business LLC 2004-2009
| Call for a free quote 248-834-0700 Madeleine Miehls Marketing Writer and Business/Technical Writing Consultant Write Side of Business LLC |
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