Frequently Asked Questions

What geographic range do you work in?

I live and work in the greater Detroit, Michigan area. However, with the use of the computer, telephone and webcasting, I'm able to
connect with businesses through the English-speaking world.

How does the "copywriter" and "client" work process get started?

First, we'll talk, in person when feasible by phone if not. During a meeting or phone call we'll discuss your business needs, the
vision you and possibly other key employees see for the piece you'd like created, and some details about the project. We'll also
consider who the audience is: a consumer, a technology firm, academic institution, etc.  I'll make notes and ask questions, lots of
them.  I might ask you for information -- about you and possibly your competitors if available. I might ask what makes your
company different or better, if it's important to the project.  When we're done, I'll go home (or hang up) and write up a work project
estimate. It will include much detail about our discussion, estimates of fees, project deadlines, and other information. When you
decide to hire me, I'll need to send you a work contract via email, fax, or regular mail.  You'll need to sign it and return it (keeping a
copy for yourself). After it's signed, we start work.  

What  is the typical fee arrangement?

Whenever possible, I quote a flat fee for projects. If the work scope is complex and/or  the time frame is greater than a two week
turnaround, I might quote an hourly fee. That fee depends on the project. Writing a business proposal or a grant is more
complicated than proofreading a user manual. I've never had a project that is "exactly" like another.

Can you tell me more about  fees?

Typical arrangements involve a 30%-50% down payment with the rest either at the end of the project (for flat fee jobs) or at
mutually agreed to pay points that are spelled out in the work agreement you are asked to sign.  All unpaid fees are due at the
end of the project. If you require a "rush" --- this means you ask for project completion earlier than what the written agreement
states, I will request a "rush" fee, an additional payment. I don't like surprises any more than you do, so this information is  
spelled out in the work agreement. If you cancel the project midway along, I expect to be paid for completed work.  
If I'm asked to attend weekly meetings on-site at your firm, I will charge for that time.

What can I expect for my money?

When people are quoted fees they often assume the fee is for writing and writing alone. Before writing can begin, there is often
research, sometimes intense Internet research or work looking into information sources like PubMed, LexisNexis, and others.
When I am writing about an industry I'm less familiar with, I will spend a lot of time combing through books, trade magazines and
possibly interviewing key members of your company. It all depends on the project. Every project is different and so is the research
required. I truly enjoy immersing myself in subjects whether it's a new business process or division you are starting up, a grant
proposal, a marketing campaign for a small business start-up, a technological innovation, or a pitch asking for venture capital.  
The learning process is fun and the adventure changes every day. That's the best part of this job, the variety!

Why do I have to sign a contract?

A signed work agreement demonstrates commitment to the project. All work must be agreed to in writing before I can start.  

What if I want to cancel the project and we're not done with it?

I will charge for services rendered up to the point in the project where cancellation occurred. Sometimes the project is rewritten
and a new agreement is signed; other times it is simply cancelled.

What happens to the work you create for a business enterprise?

Once I'm paid, you own your work, all the rights to it. That said, I may ask for permission to use a piece on my website, or in a
client portfolio to show other businesses.  Any agreement made, will be made in writing, and can be discussed when it's
appropriate to do so. As always,
Write Side of Business respects client confidentiality and expects you to do the same.




                                                           Copyright © Write Side of Business LLC 2004-2008
Call for a free quote

248-877-1584

Madeleine Miehls


Marketing Writer and Technical
Writing Consultant


Write Side of Business LLC
FAQ